Great Outcomes is a contact centre consultancy that manages the process of strategic development of a contact centre for client organisations.
We work with clients who have existing contact centres, to optimise performance and increase contact centre productivity.
We provide specialist skills in client consulting and project management to help our clients achieve superior outcomes in the management of their call centres.
Terms and Conditions of Use

These general terms and conditions of use apply to all users of the Great Outcomes website. By using this site you agree to the Privacy Policy of Great Outcomes Limited. If you do not agree to the Policy, please do not use this site.

The purpose of this website is to provide general information on Great Outcomes. The website contains introductory information and overviews about contact centre consulting and the Great Outcomes people who carry out that consultancy work. Great Outcomes is not responsible for reliance on any information that may be accessed through this website.
All information provided on this site has been posted in good faith and is believed to be accurate at the time that it is posted, however, the company cannot guarantee that information is correct or complete after that time.

Privacy

Great Outcomes recognises the importance of protecting the privacy of your personal information, such as your name, address, email address, or personal details. Personal information about visitors to Great Outcomes' website is collected only when knowingly and voluntarily provided, with the possible exception of "cookies" which are dealt with below.

In those instances when personal information is collected:
The information will be used only for the purpose for which it is provided unless we disclose other uses to you at the time of collection or in this Policy. Such other uses may include sending you information that Great Outcomes thinks is relevant to you, or you may find useful.

Great Outcomes may use reputable third parties to manage activities relating to this website, or the company's activities, such as staff recruitment agencies, and promotional agencies. These parties may have access to personal information submitted by visitors. Third parties includes successor organisations.

If at any time after providing your personal information to this website you would like to stop receiving information from Great Outcomes, simply email the company and advise of your request.
Any personal information that you provide us will be held by us at our central office at the address mentioned in the "Contact Us" section of this website. Under the Privacy Act 1993 you have rights of access to and correction of personal information that we hold. To exercise those rights simply contact us.

Great Outcomes may occasionally update this Privacy Policy, including any of the subsections within it. The revised Policy will be posted on this website, and may replace, and/or supercede any previous Privacy Policy.

Copyright Notice

The contents of the website are the copyright of Great Outcomes Limited. You may print, or download to your hard drive, extracts from the website for your own personal or internal business use. No part of the website may by reproduced, transmitted or stored (including in any other website or other electronic form) for distribution or commercial purpose, or incorporation into any other work or publication, without the prior written consent from Great Outcomes.

Law

The laws governing this website and its use are the laws of New Zealand, and users submit to the jurisdiction of the New Zealand courts.
Links

This website may include links to third party websites. Great Outcomes will not be responsible for any information displayed or recorded on those websites or the actions or omissions of any third party accessed through this website. This includes any direct or indirect loss or damage caused to you by accessing, using, relying on or trading with third parties. Great Outcomes does not necessarily approve, guarantee, or endorse the third parties that may be linked to this site, as these links are provided only as a reference for convenience or interest. Visitors to linked sites should refer to the privacy policies of those sites.

Cookies

Great Outcomes' website uses "cookies". Cookies are an industry standard used by most websites, in the form of data that a website transfers to an individual's hard drive to allow the website host to manage information about visitors to its site. The type of information that cookies provide are counts of the number of times the visitor visits the website, or the pages that are viewed. Great Outcomes does not use cookies to retrieve information that is unrelated to your visit or your interaction with this website. You can disable cookies using features of your Web browser that disable or turn off cookies.

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